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Contact us:
In case you want to contact Medibuddy Customer Care team over a phone call and reach out through email you can dial the numbers mentioned below for any query or issues. If you want to learn and know more about our services, the most recent discounts, payment options, etc., you can reach out to us via email or contact number for any query.
Telephone:
For surgery related issues- 080-47186330
For health test, consult, medicine delivery services - 08047113344
For insurance claims and policy related queries- 0120-6937324
Telephone:
Grievance Officer: Ms. Hena Datta
Email address: grievance@medibuddy.in
Contact No.: 9137959413
Address: Phasorz Technologies Private Limited,
Tower C, 4th Floor, IBC Knowledge Park, 4/1 Bannerghatta Road, Bangalore - 560029
Q: How do I book a teleconsultation with a doctor on Medibuddy?
A: Booking a teleconsultation is easy. Simply log in to your Medibuddy account, choose the specialty you need, select a doctor, and pick a suitable time slot for the consultation. You can then connect with the doctor through a video call at the scheduled time.
Q: Does Medibuddy deliver medicines to all locations in the country?
A: Medibuddy's online pharmacy delivers medicines to a wide range of locations across the country. However, there might be certain remote areas where delivery services are limited. To check if your location is serviceable, you can enter your PIN code on the platform.
Q: Can I renew my health insurance policy on Medibuddy?
A: Yes, Medibuddy allows users to renew their existing health insurance policies. You can log in to your account, navigate to the insurance section, and follow the renewal process provided for your policy.
Q: Are the fitness plans on Medibuddy personalized?
A: Yes, Medibuddy offers personalized fitness plans tailored to individual needs and goals. Users can provide their health information and fitness objectives, and the platform will generate a customized plan accordingly.
Q: Can I use Medibuddy for my elderly parents' healthcare needs?
A: Absolutely! Medibuddy's elderly care services are designed to cater to the specific needs of senior citizens. You can avail of various services, including doctor consultations, health check-ups, and emergency assistance, to ensure their well-being.
Q: Is Medibuddy's customer support available 24/7?
A: Yes, Medibuddy's customer support team is available round-the-clock to assist users with any queries or concerns. You can reach out to them via phone, email, or the in-app chat feature.